Last updated: June 1, 2026. These policies apply to cloav.com, operated by Cloav LLC, a New Jersey limited liability company.
Cloav LLC ("CLOAV," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cloav.com (the "Site") or engage our digital marketing services.
Information you provide: When you contact us, submit a form, or engage our services, we may collect your name, email address, phone number, company name, website, and details about your business goals and marketing budget.
Usage data: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and time on page.
Cookies and tracking: We use cookies and similar technologies to analyse usage, support advertising services, and improve your experience. You may disable cookies through your browser settings.
We do not sell your personal information. We may share information with:
We retain personal information for as long as necessary to fulfil the purposes described in this policy. Client campaign data is retained for a minimum of 24 months following the end of an engagement.
Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you, and to opt out of marketing communications at any time. Contact us at business@cloav.com to exercise these rights.
We implement industry-standard security measures including SSL encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure.
Our Site and services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. Continued use of our Site after any changes constitutes acceptance of the updated policy.
Cloav LLC (CLOAV)
Email: business@cloav.com
Phone: 505-738-3883
These Terms of Use govern your use of cloav.com and any services provided by Cloav LLC. By accessing our Site or engaging our services, you agree to these Terms.
By using this Site or our services, you confirm you are at least 18 years of age and have the authority to enter into these Terms on behalf of yourself or your organisation.
CLOAV provides digital marketing management services including Google Ads, Meta Ads, SEO, content marketing, email marketing, and analytics. Specific scope, deliverables, fees, and timelines are defined in separate Service Agreements or Statements of Work.
Management fees are due on the 1st of each service month. Ad spend is billed directly to your accounts — CLOAV does not hold client funds for advertising purposes. Late payments may result in a pause of services. Fees are non-refundable unless otherwise specified.
Ad copy, creative strategy, and campaign structures developed by CLOAV remain our intellectual property until full payment is received, at which point ownership transfers to the client. You retain all rights to your brand assets, content, and account data.
CLOAV does not guarantee specific advertising results, rankings, or revenue outcomes. Digital marketing performance depends on factors outside our control including market conditions, algorithm changes, and client-side factors. In no event shall CLOAV's liability exceed fees paid in the 3 months preceding the claim.
Either party may terminate services with 30 days written notice after any initial commitment period. CLOAV may terminate immediately for non-payment or violation of platform policies.
These Terms are governed by the laws of the State of New Jersey, USA. Any disputes shall be resolved through binding arbitration in New Jersey, except where prohibited by applicable law.
Questions? Contact us at business@cloav.com or 505-738-3883.