Cloav's contact center specialists help households compare internet and TV plans available at their address, place their order, and get support after installation.
Specialists available Mon–Fri · 9am–6pm EST
One team to help you choose your home internet and TV service, and to stay with you after you order.
We check which internet and TV plans are available at your address and explain speeds, packages, and pricing in plain language.
Our specialists place your order and confirm the details with you before the call ends.
Installation scheduling, reminders, follow-ups, and help with service questions. With your consent, we can send these updates by text.
Ordering is only the first step. Our customer care team confirms your order, helps you book installation, reminds you before the appointment, and checks in afterwards to make sure your service is working.
We reach customers by phone and, only with their consent, by text message. You can reply STOP to any text to opt out. See our SMS Terms.
Your customer care timeline
Call us and a Cloav specialist will check what's available at your address and help you order in one call.
Mon–Fri · 9am–6pm EST