Last updated: October 12, 2026
Program name: Cloav Customer Care
Customers who place a home internet or TV service order through Cloav may opt in to receive text messages about their order, installation scheduling and reminders, post-installation follow-ups, and responses to service questions or issues. We do not send marketing messages through this program.
You may consent verbally when a Cloav representative asks during your order call, or by checking the optional SMS consent box on our forms. Consent is not a condition of purchase.
Message frequency varies based on your order and service activity.
Message and data rates may apply. Contact your wireless carrier for details about your plan.
Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further messages unless you opt in again by replying START.
Reply HELP to any message, call 888-638-0028, or email business@cloav.com.
Carriers are not liable for delayed or undelivered messages.
See our Privacy Policy. We do not sell or share your mobile number or SMS consent with third parties for marketing purposes.
Cloav LLC, 317 East Greystone Rd, Old Bridge, NJ 08857, United States · 888-638-0028 · business@cloav.com